In order to minimize the passenger impact of cancellations and delays due to weather, unforeseen mechanical events, temporary flight restrictions and airport congestion, Fly Louie may re-accommodate you on a different flight and/or different aircraft than the type on which you originally purchased your ticket. If for any reason you decline to accept the alternate arrangements, Fly Louie will refund your payment.
The procedure for rescheduling passengers on a flight that has been cancelled gives priority to the order of booking. In other words, if you were on a 6 p.m. flight that was cancelled, each person on that flight will be offered open seats on later flights in the order in which they booked their original reservation. To the extent that we can, we will add flights whenever possible to accommodate delayed or cancelled passengers.